Attending Measuring the Third Screen: How Analytics Drives Mobile Marketing Success at R/GA

Posted by Marshall Sponder on January 29, 2009 | Link It

I’ll be attending a Mobile Analytics Panel at R/GA tonight and will add to the marketing notes for the session (I’m posting them a head of time):

Measuring the Third Screen: How Analytics Drives Mobile Marketing Success

Mobile device consumption worldwide trumps both TVs and PCs combined. It’s no surprise then that many brands are feverishly experimenting with mobile marketing to create the first breakthrough campaign. From mobile sites to banner advertising to applications, measuring the reach and effectiveness of mobile campaigns is a key component to understanding what works and what doesn’t. Analytics provide brands valuable insights about visitors and the ability to evaluate and improve marketing performance. Come to R/GA to learn from industry leaders about the opportunities and challenges of mobile analytics, as well as the differences between measuring mobile and the Web.

When: Thursday, January 29, 2009

Where: R/GA, 350 West 39th Street (Cross Street: 9th Avenue), New York City

Time: 6:00pm-9:00pm
Presentation starts promptly at 7pm

Participants: Steve Siegel, Senior Account Executive, Mobile, Microsoft
Adam Kerr, VP North America, Bango
Debra Bluman, Partner, Communications Planning Director, Beyond Interaction
Richard Ting, ECD & VP, Mobile & Emerging Platforms, R/GA
Luane Kohnke, SVP, Managing Director—Analytics & Accountability, R/GA
Dave Edwards, Group Account Director, R/GA

Should be interesting to see what metrics are being used, or planning to be deployed to measure success in mobile marketing campaigns.

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Dave Edwards runs the Mobile group at R/GA. Dave is talking about his E71 and spends 3 hours a day on Mobile Web vs. An hour on TV. A number of presenters, each lasting 6 minutes and 40 seconds.

The Moderator is a pretty big wig Luane Kohnke, has an impressive resume, SVP Analytics & Accountability R/GA.

Mobile Analytics and Measurement – mobile web surfing in US is surpassing UK, but why is mobile ROI suffering? Answer- not enough case studies (Brands vs. agencies) with Mobile Analytics as the one thing that can change this situation.

Devices are now capable of delivering Rich Media experiences, but few good metrics or benchmarks. Brands are trying to compare Mobile and Treditional ROI, and you can’t.

Omniture, Google Analytics and Coremetrics FAILED US, it’s missing the measurements That are needed, like BANGO. The Mobile only tracking is a good thing.

Steve Siegel works for Microsoft. A lot of people are using mobile devices, and are using mobile for action based information with measurable ROI.

sMS text is good to engagement,POS, or simple Call To Action. Also Microsoft Tagging Specifications. Also, having a Mobile Web site helps conversions, also have unique landing pages for your promotions.

Steve presented several case study shows Brand Awareness, Brand Favor went up because of the mobile campaigns run.

Debra mentions there is no central Ad Server which makes more work on the Agency Side. The problem is you can’t easily attribute delivery per Network when more than one is used.

Traffic and reporting has been manual and makes consolidated reporting is next to impossible.

Adam from Bango, Bango founded 10 years focused on the Mobile Web.

Bango Mobile Analytics- we’re seeing the US driving Mobile Web, now.

Many ways to drive traffic to your site. javascript and cookies, what works for web analytics, doesent,for mobile.

Do people want just mobile analytics or a mixture? Yes.

Bango has very good filters and can measure campaigns, Well and you can drill down and target by handsets. Strong data is needed.

You can use mobile analytics on a PC sites.

Questions- creating a Bango ID (similar to a cookie).

Geo Location is becoming a big thing.

Summary and Takeaways- I can’t write this session all down, it’s moving too fast.



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UPCOMING SPEAKING

Marshall Sponder Keynotes this conference on March 13th, and conducts as Social Media Workshop on March 14th, 2012

The inaugural Social Media Analytics Summit is the first ever two-day business conference with a complete focus on social media analytics. Social media analytics enhances customer service, improves brand and reputation management, and measures overall social media success for businesses