Comments on: 22K and Altimeter Group’s Social CRM Paper – plus a gap http://www.webmetricsguru.com/archives/2010/03/22k-and-altimeter-groups-social-crm-paper-plus-a-gap/ Web Analytics, Social Media and Search Marketing Tue, 24 Jan 2012 15:53:57 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Jeremiah Owyang’s “Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management” http://www.webmetricsguru.com/archives/2010/03/22k-and-altimeter-groups-social-crm-paper-plus-a-gap/comment-page-1/#comment-4322 Jeremiah Owyang’s “Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management” Mon, 12 Apr 2010 17:54:35 +0000 http://www.webmetricsguru.com/?p=6774#comment-4322 [...] boutique, notice our pragmatic approach. I’m working on a report with them, stay tuned. * Marshall Sponder hopes we take the report further –and notices what we did, a gap in implementatio... * VC Cafe says this is a must read report * Connie Bensen of Techrigy, Alterian points out it all [...] [...] boutique, notice our pragmatic approach. I’m working on a report with them, stay tuned. * Marshall Sponder hopes we take the report further –and notices what we did, a gap in implementatio… * VC Cafe says this is a must read report * Connie Bensen of Techrigy, Alterian points out it all [...]

]]> By: Jeremiah Owyang http://www.webmetricsguru.com/archives/2010/03/22k-and-altimeter-groups-social-crm-paper-plus-a-gap/comment-page-1/#comment-4123 Jeremiah Owyang Sat, 06 Mar 2010 16:15:14 +0000 http://www.webmetricsguru.com/?p=6774#comment-4123 Great post, we noticed the same thing, this immature market has gaping holes in a single vendor or a single service company that can do this...yet. In an embryonic market where innovation barriers are low, it's no surprise that there are hundreds of vendors, islands of data, and disparate APIs and formats. Like the cambrian explosion, it'll be fun to watch as the system starts to have dominant species devour others. We'll be watching for sure. Great post, we noticed the same thing, this immature market has gaping holes in a single vendor or a single service company that can do this…yet.

In an embryonic market where innovation barriers are low, it’s no surprise that there are hundreds of vendors, islands of data, and disparate APIs and formats.

Like the cambrian explosion, it’ll be fun to watch as the system starts to have dominant species devour others. We’ll be watching for sure.

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