What it’s like to be the CIO of a House Plan Internet Company by Tammy Crosby
Serving as Chief Operating Officer for a website like TheHouseDesigners.com with an e-commerce industry that consists of over 15 million competing pages is as challenging as it is rewarding.
First, TheHouseDesigners.com is genuinely a unique product in the vast ocean of home plan internet companies. Mainly because it’s owned and operated directly by the designers.
Most of the others are third party distributors who can’t offer the same level of customer service. The House Designers is run direct by the architects and designers who have a passion and true love for architecture, and have a personal commitment to making sure their customers are satisfied with their homes from the time they move in and for a lifetime is a different experience.
The personal attention given to each website visitors is above and beyond what most other websites offer. Free architectural consultations, free shipping, free modification estimates on most plans, a best buy guarantee and a 100% satisfaction guarantee exchange policy are just some of the benefits (for a full list, see www.thehousedesigners.com home page). Not to mention that TheHouseDesigners.com offers mostly color renderings with many photos available of the homes fully constructed and lots of interior shots as well.
The best thing is that the designers and architects who own this company represent the best house plans in America. Some websites say this, but they back it up by having the most industry awards, the best selling plans and the fact that these houses have been built successfully all over the world — in 56 different countries actually!
As challenging as it is to manage a company that has such fierce competition on the internet, working for the leading 20 residential designers in the world makes it very rewarding.
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