Can relate to Seth Godin's post on Permeability because I see it around me all the time at work. The higher up managers go, the more removed they are from the actual stuff people do who work for them.
"...Years ago, I took a friend to a chicken slaughterhouse in the Bronx. You pick a chicken, they bring it into the back room and bring you back fresh chicken parts. The thing you notice when you are walking to the car is that the bag is warm. A little different from the supermarket. Something you never forget, actually.
That's how most CEOs and top managers make decisions. Not based on unemotional data, but on emotion-rich, experience-based stories. And if management isn't permeable to the outside world, the whole organization is going to suffer, isn't it?"
But in most large corporations - the decisions are made in a very depersonalized way and while the lower level managers, who are familiar with more of the details of their groups, impalement (decide who is going to stay/go).
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